Contact Charbonnel et Walker

Enjoy something scrumptious from our delicious chocolate and truffle collections.

Get in touch.

Existing Orders: For enquiries about an existing order, our Customer Service team is available from Monday to Friday 8.30 am to 5.30 pm. Please email [email protected]
To Place an Order: Please contact Jose Uribe (U.S.) email [email protected]
For Corporate Orders: Please contact [email protected] where we will be happy to assist with your requirements.
For Wholesale Enquiries: Please contact Jennifer Moxham email [email protected]
For Press Enquiries: Please contact Jo Humphris, email:[email protected]

Submit an Enquiry
Submit a Complaint

Contact
- Name
  First
- Please select from the options below
- Email
- Phone
- Your Message
- By submitting this form you are allowing us to contact you about your request, as well as agreeing to our Privacy Policy
- CAPTCHA
Complaints Form
- Name
  First Last
- Address
  Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
- Email
- Phone number
- Complaint details*
  Please outline your complaint in detail below.
- Product name*
- Best before date*
  MM slash DD slash YYYY
- Batch code*
  This should be shown as a 5-digit code on the sticker
- Image of back of product
  Accepted file types: jpg, jpeg, png, gif.
- Image of complaint product
  Accepted file types: jpg, jpeg, png, gif.
- Purchase location

Contact Charbonnel et Walker

Get in touch.

Contact

Complaints Form

Sign up for our newsletter and receive 10% off your next order.

Sale items are excluded from this discount.

Newsletter promo